Denis, Ricker & Brown's goal is to provide superior customer service and proactively serve our clients and prospects. We pride ourselves on our attention to detail and coming up with valued-added solutions to your insurance needs.
The list below provides only a few of the many services that we feel differentiate Denis, Ricker & Brown from our competition.
Certificate Requests—on line certificate request form. Once you fill this out & "submit", the form will be e-mailed to our office and the certificate will be faxed over to the number you provide within 24 hrs.
Bond Requests—for those clients that have a bond line set up with our agency, please fill out this form and "submit" it on-line to our office. Once we receive it we will prepare a bond for you and follow up with you once it is ready.
Loss Prevention—summary of the loss prevention services we can assist our commercial clients with.
Claims—summary of the claims service that we provide.
Billing Questions—provides toll-free phone numbers of our insurance companies if you have a question regarding your bill that you received directly from the insurance company. Obviously you can call our agency and we can assist you as well.
Insurance Service Survey—provides our customers and prospects the opportunity to critique our products or the service that we offer. We welcome your feedback and always want to learn ways that we can better service our clients.
Claims Satisfaction Survey—provides our clients the opportunity to critique the service we provided in the handling of your claim. We welcome your feedback and always want to learn ways that we can better service our clients.
Links to Insurance Websites—useful websites for insurance forms and information.
Miscellaneous forms—forms that customers can print out and fill out and fax back to our agency.